2.1.1sr3 - SRTC Procedure: ADA Grievance Procedure

The purpose of the ADA Grievance Procedure is to promptly and fairly resolve a conflict or dispute when an individual believes that Southern Regional Technical College is not in compliance with its obligations under the Americans with Disabilities Act and implementing regulation 28 C.F.R. 35.107.

This Grievance Procedure is informal. No individual is required to utilize this procedure and may directly file a formal complaint with the respective enforcement agency as permitted under law.

For those individuals that wish to file a complaint under Southern Regional Technical College’s Grievance Procedure, the complaint should be submitted as soon as possible, preferably within sixty (60) calendar days of the alleged violation to:

Students: Non-Students:

Darbie Raines

Director for Accessibility and Compliance

800 Veterans Parkway North

Moultrie, GA 31788

davera@southernregional.edu

Mary Beth Watson

Vice President for Human Resources

800 Veterans Parkway North

Moultrie, GA 31788

mwatson@southernregional.edu

The written complaint should include the complainant’s name and contact information, when the acts believed to be discriminatory occurred, and a description of the acts believed to be discriminatory.

Alternative means of filing complaints, such as personal interviews or a tape recording of the complaint will be made available for persons with disabilities upon request.

Southern Regional Technical College will schedule a meeting (in person or via telephone) within fifteen (15) working days after receipt of the completed complaint form. The purpose of the meeting will be to fairly resolve the complaint.

If a satisfactory resolution to the complaint is reached at the meeting, a letter will be forwarded to the complainant within ten (10) working days that states: (a) the description of the complaint; and (b) how the complaint was resolved.

If Southern Regional Technical College is unable to resolve the complaint, the complainant will be notified in writing within fifteen (15) working days as to why the college was unable to resolve the complaint. Such notification shall include (a) a description of the complaint; (b) a statement concerning the issues which could not be resolved; and (c) the steps necessary to file a formal complaint with the appropriate enforcement agency.

Depending on the nature of the grievance, Grievance Procedure documents will be retained by Southern Regional Technical College in accordance with the State of Georgia Government Records Retention Schedule which can be accessed by visiting https://www.georgiaarchives.org/records/state_government/.

Status:

Adopted: 08-04-2026