Computer Support Specialist, Diploma (CS14) (110301)  Diploma


Campus Locations: Moultrie (Veterans Parkway), Thomasville, Tifton, Bainbridge

The Computer Information Systems – Computer Support Specialist program is a sequence of courses designed to provide students with an understanding of the concepts, principles, and techniques required in computer information processing. Graduates are to be competent in the general areas of humanities or fine arts, social or behavioral sciences, and natural sciences or mathematics, as well as in the technical areas of computer terminology and concepts, program design and development, database management, and computer networking. Program graduates are qualified for employment as computer support specialist.

Length of Program: Four (4) Semesters

Entrance Date: Beginning of each semester.

Entrance Requirements: Refer to Admissions criteria. Click for Entrance Score Requirements.

Age: Applicant must be 16 years of age or older.

Education: An applicant must be a high school graduate or the equivalent (GED). College transcripts will be evaluated on an individual basis.

Advisor: A Program Advisor should be consulted prior to enrolling in any course. An advisor will be assigned by admissions.

Program Final Exit Point: Computer Support Specialist, Diploma.

Credits Required for Graduation: 58 minimum semester hour credits required for graduation.

Note: Credits from this program may be applied to a degree program.

Cost
Books: $671.40
Fees: $301.00
Tuition: $1,500.00
Total: $2,472.40
Books: $397.14
Fees: $301.00
Tuition: $1,200.00
Total: $1,898.14
Books: $463.90
Fees: $301.00
Tuition: $900.00
Total: $1,664.90
Books: $600.00
Fees: $301.00
Tuition: $1,200.00
Total: $2,101.00
Books: $547.40
Fees: $301.00
Tuition: $1,100.00
Total: $1,948.40
Curriculum Outline (58 hours)
1: Basic Skill Cources 8
ENGL 1010

Co-requisite(s): Entrance exam reading and writing scores in accordance with approved TCSG admission score levels or ENGL 0090. Emphasizes the development and improvement of written and oral communication abilities. Topics include analysis of writing, applied grammar and writing skills, editing and proofreading skills, research skills, and oral communication skills.

3
MATH 1012

Co-requisite(s): Appropriate Placement Test Score or appropriate learning support exit point, or MATH 0090. Emphasizes the application of basic mathematical skills used in the solution of occupational and technical problems. Topics include fractions, decimals, percents, ratios and proportions, measurement and conversion, geometric concepts, technical applications, and basic statistics.

3
EMPL 1000

Pre-requisite(s): Program Admission Emphasizes human relations and professional development in today's rapidly changing world that prepares students for living and working in a complex society. Topics include human relations skills, job acquisition skills and communication, job retention skills, job advancement skills, and professional image skills.

2
2: Institutional Credit 3
COLL 1500

This course is designed to provide tools to assist students to acquire skills necessary to achieve academic and professional success in their chosen occupational/ technical program of study. Topics include: Getting off to a Good Start, Learning and Personality Styles, Time and Money Management, Study and Test Taking Skills, Stress Management and Wellness, Communications Skills, Career Exploration, Research Skills, College Campus Knowledge, Memory & Reading Skills, Presentation & Interview Skills, and Group Skills. Effective Fall 2016, students who already have an Associate Degree or higher will be given exemption credit for the COLL 1500 course.

3
3: Occupational Courses 47
COMP 1000

Introduces the fundamental concepts, terminology, and operations necessary to use computers. Emphasis is placed on basic functions and familiarity with computer use. Topics include an introduction to computer and digital terminology, and usage, operating systems, Internet and digital communication, word processing applications, spreadsheet applications, database applications, and presentation applications.

3
CIST 1001

Provides an overview of information systems, computers and technology. Topics include: Information Systems and Technology Terminology, Computer History, Data Representation, Data Storage Concepts, Fundamentals of Information Processing, Fundamentals of Information Security, Information Technology Ethics, Fundamentals of Hardware Operation, Fundamentals of Networking, Fundamentals of the Internet, Fundamentals of Software Design Concepts, Fundamentals of Software, (System and Application), System Development Methodology, Computer Number Systems conversion (Binary and Hexadecimal), Mobile computing.

4
CIST 1122

Pre-requisite(s): Program Admission This course serves to provide students with the knowledge of the fundamentals of computer technology, networking, and security along with the skills required to identify hardware, peripheral, networking, and security components with an introduction to the fundamentals of installing and maintaining computers. Students will develop the skills to identify the basic functionality of the operating system, perform basic troubleshooting techniques, utilize proper safety procedures, and effectively interact with customers and peers. This course is designed to help prepare students for the CompTIA A+ certification examination.

4
CIST 1305

An introductory course that provides problem solving and programming concepts for those that develop user applications. An emphasis is placed on developing logic, troubleshooting, and using tools to develop solutions. Topics include: problem solving and programming concepts, structured programming, the four logic structures, file processing concepts, and arrays.

3
CIST 1601

This course provides a broad overview of information security. It covers terminology, history, security systems development and implementation. Student will also cover the legal, ethical, and professional issues in information security.

3
CIST 2921

Pre-requisite(s): CIST 1305 or Advisor Approval IT Analysis, Design, and Project Management will provides a review and application of systems life cycle development methodologies and project management. Topics include: Systems planning, systems analysis, systems design, systems implementation, evaluation, and project management.

4
CIS DBCIS Database Elective Course 4
CIS PRODCIS Guided Office Productivity Application Course 3
CIST ELECComputer Operating Systems Course 3
CIS ElectiveCIS Elective (12 Credits) 12
and one of the following (4 Hours) 4
CIST 1401

Pre-requisite(s): Program Admission Introduces networking technologies and prepares students to take the CompTIA's broad-based, vendor independent networking certification exam, Network +. This course covers a wide range of material about networking, including local area networks, wide area networks, protocols, topologies, transmission media, and security. Focuses on operating network management systems, and implementing the installation of networks. It reviews cabling, connection schemes, the fundamentals of the LAN and WAN technologies, TCP/IP configuration and troubleshooting, remote connectivity, and network maintenance and troubleshooting. Topics include: basic knowledge of networking technology, network media and topologies, network devices, network management, network tools and network security.

4
CIST 2451

Pre-requisiste(s): Program Admission This course provides students with classroom and laboratory experience in current and emerging network technology. Topics include basic network concepts, basic network device configuration, network protocols and models, network access, Ethernet and access control, end to end communications, IPv4 and IPv6 addressing and subnetting, fundamental application services, security, and network performance.

4
Faculty
Program Chair

Computer Information Systems Faculty
Business & Computer Technology
Thomasville

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