Computer Support Specialist, AAS (110301)  Degree


Campus Locations: Moultrie VPC, Thomasville, Tifton

The Computer Information Systems – Computer Support Specialist program is a sequence of courses designed to provide students with an understanding of the concepts, principles, and techniques required in computer information processing. Graduates are to be competent in the general areas of humanities or fine arts, social or behavioral sciences, and natural sciences or mathematics, as well as in the technical areas of computer terminology and concepts, program design and development, database management, and computer networking. Program graduates are qualified for employment as computer support specialist.

Length of Program: Five (5) Semesters

Student Learning Outcomes:
• Students will design and configure a new desktop computer.
• Students will install and configure an operating system.

Cost of Program: Click Here.

Entrance Date: Beginning of each semester.

Entrance Requirements: Refer to Admissions criteria. Click for Entrance Score Requirements.

Age: Applicant must be 16 years of age or older.

Education: An applicant must be a high school graduate or the equivalent (GED). College transcripts will be evaluated on an individual basis.

Advisor: A Program Advisor should be consulted prior to enrolling in any course. An advisor will be assigned by admissions.

Program Final Exit Point: Computer Support Specialist, Associate of Applied Science.

Credits Required for Graduation: 65 minimum semester hour credits required for graduation

Cost
Books: $775.20
Fees: $309.00
Tuition: $1,335.00
Total: $2,419.20
Books: $547.14
Fees: $284.00
Tuition: $1,335.00
Total: $2,166.14
Books: $463.90
Fees: $284.00
Tuition: $801.00
Total: $1,548.90
Books: $750.00
Fees: $284.00
Tuition: $1,335.00
Total: $2,369.00
Books: $547.40
Fees: $324.00
Tuition: $979.00
Total: $1,850.40
Curriculum Outline (57 hours)
1: General Education Courses 15
Area I: Language Arts/Communication (3 Hours) 3
ENGL 1101

3.00 Credits Pre-requisite(s): ENGL 0090, READ 0090 and/or Entrance exam reading and writing scores in accordance with approved TCSG admission score levels. Explores the analysis of literature and articles about issues in the humanities and in society. Students practice various modes of writing, ranging from exposition to argumentation and persuasion. The course includes a review of standard grammatical and stylistic usage in proofreading and editing. An introduction to library resources lays the foundation for research. Topics include writing analysis and practice, revision, and research. Students write a research paper using library resources and using a formatting and documentation style appropriate to the purpose and audience.

3
Area II: Social/Behavioral Sciences (3 Hours) 3
Area III: Natural Sciences/Mathematics (3 Hours)
One Mathematics Course (3 Hours) 3
Area IV: Humanities/Fine Arts (3 Hours) 3
and one additional course from Area I, II, III or IV (3 Hours)(as approved by program advisor) 3
2: Institutional Credit 3
COLL 1500

3.00 Credit Hours This course is designed to provide tools to assist students to acquire skills necessary to achieve academic and professional success in their chosen occupational/ technical program of study. Topics include: Getting off to a Good Start, Learning and Personality Styles, Time and Money Management, Study and Test Taking Skills, Stress Management and Wellness, Communications Skills, Career Exploration, Research Skills, College Campus Knowledge, Memory & Reading Skills, Presentation & Interview Skills, and Group Skills. Effective Fall 2016, students who already have an Associate Degree or higher will be given exemption credit for the COLL 1500 course.

3
3: Occupational Courses 39
COMP 1000

3.00 Credits Introduces the fundamental concepts, terminology, and operations necessary to use computers. Emphasis is placed on basic functions and familiarity with computer use. Topics include an introduction to computer and digital terminology, and usage, operating systems, Internet and digital communication, word processing applications, spreadsheet applications, database applications, and presentation applications.

3
CIST 1001

4.00 Credits NOTE: Students enrolled in this course are required to complete the entry level occupational work ethics course during the same term. Provides an overview of information systems, computers and technology. Topics include: Information Systems and Technology Terminology, Computer History, Data Representation, Data Storage Concepts, Fundamentals of Information Processing, Fundamentals of Information Security, Information Technology Ethics, Fundamentals of Hardware Operation, Fundamentals of Networking, Fundamentals of the Internet, Fundamentals of Software Design Concepts, Fundamentals of Software, (System and Application), System Development Methodology, Computer Number Systems conversion (Binary and Hexadecimal), Mobile computing.

4
CIST 1122

4.00 Credits Pre-requisite(s): Program Admission NOTE: Students enrolled in this course are required to complete the capstone level occupational work ethics course during the same term. This course serves to provide students with the knowledge of the fundamentals of computer technology, networking, and security along with the skills required to identify hardware, peripheral, networking, and security components with an introduction to the fundamentals of installing and maintaining computers. Students will develop the skills to identify the basic functionality of the operating system, perform basic troubleshooting techniques, utilize proper safety procedures, and effectively interact with customers and peers. This course is designed to help prepare students for the CompTIA A+ certification examination.

4
CIST 1305

3.00 Credits An introductory course that provides problem solving and programming concepts for those that develop user applications. An emphasis is placed on developing logic, troubleshooting, and using tools to develop solutions. Topics include: problem solving and programming concepts, structured programming, the four logic structures, file processing concepts, and arrays.

3
CIST 1601

3.00 Credits This course provides a broad overview of information security. It covers terminology, history, security systems development and implementation. Student will also cover the legal, ethical, and professional issues in information security.

3
CIST 2921

4.00 Credits Pre-requisite(s): CIST 1305 or Advisor Approval NOTE: Students enrolled in this course are required to complete the capstone level occupational work ethics course during the same term. IT Analysis, Design, and Project Management will provides a review and application of systems life cycle development methodologies and project management. Topics include: Systems planning, systems analysis, systems design, systems implementation, evaluation, and project management.

4
CIST DB ELEC-DBCIST DB 4
CIST-PROD Elective-PRODCIST PROD 3
CIST ElectiveELEC-CIST 4
CIST-OS ElectiveELEC-OS 3
and one of the following (4 Hours) 4
CIST 1401

4.00 Credits Pre-requisite(s): Program Admission Introduces networking technologies and prepares students to take the CompTIA's broad-based, vendor independent networking certification exam, Network +. This course covers a wide range of material about networking, including local area networks, wide area networks, protocols, topologies, transmission media, and security. Focuses on operating network management systems, and implementing the installation of networks. It reviews cabling, connection schemes, the fundamentals of the LAN and WAN technologies, TCP/IP configuration and troubleshooting, remote connectivity, and network maintenance and troubleshooting. Topics include: basic knowledge of networking technology, network media and topologies, network devices, network management, network tools and network security.

4
CIST 2451

4.00 Credits This course provides students with classroom and laboratory experience in current and emerging network technology. Topics include basic network concepts, basic network device configuration, network protocols and models, network access, Ethernet and access control, end to end communications, IPv4 and IPv6 addressing and subnetting, fundamental application services, security, and network performance.

4
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